What to Expect

at CBAC

Small white dog on a leash, sitting on a shiny floor and looking up with its tongue out.

Whether you're welcoming a new puppy, searching for a veterinarian after moving to the area, or simply looking for a practice that feels like the right fit, we're excited to meet you.


At Cedar Bluff Animal Clinic, we believe your first visit should feel welcoming, comfortable, and stress-free. From the moment you contact us, our extraordinary veterinary team is here to answer your questions, guide you through next steps, and help you and your pet feel right at home.

Scheduling Your
Appointment

Need to schedule a visit? We offer a few convenient ways to get in touch.


If your pet needs immediate medical attention during business hours, please call us right away at (865) 693-8212  so we can determine how quickly your pet needs to be seen.


For routine appointments, you can:



When requesting an appointment, we'll ask for:


  • Your name and phone number
  • Your pet's name
  • Whether your pet is a dog or cat
  • Your pet's age and sex
  • The reason for your visit or current concern
Two black-and-white dogs sitting in grassy field, one panting, one looking right
Man sitting on a couch using a smartphone as a cat approaches beside him

Download Our Free
Vet2Pet App

The easiest way to stay connected with us is through the Vet2Pet App. Designed to make managing your pet's care simple and convenient, the app gives you quick access to many of the services you use most—all from your phone.


With the Vet2Pet App, you can:


  • Quickly request appointments anytime
  • Text directly with our team during business hours
  • Send photos of your pet if you have questions or concerns
  • Request vaccination records or complete medical records
  • Access your pet's information when you need it
  • Download and save your favorite pet photos
  • Shop our online pharmacy
  • Earn loyalty rewards with every qualifying purchase and redeem points toward services at Cedar Bluff Animal Clinic


Instead of calling or emailing for many routine requests, you can take care of them in just a few taps. It's the fastest and most convenient way to stay connected with our team and manage your pet's healthcare.

New Client Information

If your pet has seen another veterinarian, please email their medical records to pets@cbacvet.com before your appointment. You can also fill out our online form  for records requests, and we’ll be happy to help you obtain those files. 


While vaccine records and previous invoices are helpful, complete medical records—including your veterinarian's notes—allow us to better understand your pet's health history and continue their veterinary care seamlessly.

If Your Pet Needs Specialized Care

Most of your pet's healthcare needs can be managed right here at Cedar Bluff Animal Clinic. If specialized treatment is ever needed, we'll help coordinate your care and refer you to a trusted specialist. To ensure your pet receives seamless, coordinated care, we'll follow up with your specialist, review their recommendations, and work together to support your pet's ongoing health.


You can learn more by visiting our Referrals and After Hours Care page, where we've compiled referral hospitals and specialty practices we commonly work with.

Emergency Care

If your pet is experiencing a medical emergency during our regular office hours, please call us immediately at (865) 693-8212 . We'll do everything we can to see your pet the same day. If your pet requires emergency or specialty care beyond what we can provide in our clinic, we'll help guide you to the appropriate emergency hospital so they receive the care they need without delay.


If your pet needs emergency care after hours, please visit one of our recommended emergency veterinary hospitals.

We Can't Wait
to Meet You

If you have questions before your appointment, don't hesitate to call us at (865) 693-8212. We look forward to welcoming you and your pet to our practice.

Small dog peeking out from a camper van window with awning extended